Terms of service

Welcome to Azyleen. By accessing or using our website (azyleen.com) or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully.

1. GENERAL
These terms apply to all visitors, customers, and users of Azyleen. We reserve the right to update or modify these terms at any time. Continued use of the site after changes constitutes acceptance of the new terms.

2. PRODUCTS
- All products listed on Azyleen are 100% authentic, sourced directly from Korea
- Product descriptions and images are as accurate as possible; slight variations in packaging may occur due to manufacturer updates
- Prices are listed in Pakistani Rupees (PKR) and are subject to change without notice
- We reserve the right to limit quantities or refuse orders at our discretion

3. ORDERING
- By placing an order, you confirm that you are at least 18 years old or have parental consent
- Orders are subject to product availability
- We reserve the right to cancel any order due to pricing errors, fraud suspicion, or stock unavailability
- Order confirmation does not guarantee fulfillment if stock is unavailable

4. PAYMENT
- We accept COD, EasyPaisa, JazzCash, and card payments via Shopify secure checkout
- All transactions are secured with SSL encryption
- We do not store any payment card information on our servers

5. SHIPPING & DELIVERY
- Delivery timeframes are estimates and not guaranteed
- Azyleen is not responsible for delays caused by courier companies, customs, natural disasters, or other circumstances beyond our control
- Risk of loss and title pass to you upon dispatch

6. RETURNS & REFUNDS
Please refer to our Refund Policy for full details on returns, exchanges, and refunds.

7. PROHIBITED USE
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorised access to any part of our website
- Reproduce, duplicate, or resell any part of our service without written permission
- Submit false, misleading, or fraudulent orders

8. INTELLECTUAL PROPERTY
All content on azyleen.com — including logos, images, text, and design — is the property of Azyleen and may not be used, reproduced, or distributed without prior written consent.

9. LIMITATION OF LIABILITY
Azyleen shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our maximum liability is limited to the value of the product purchased.

10. SKINCARE DISCLAIMER
Products sold on Azyleen are cosmetic products and are not intended to diagnose, treat, cure, or prevent any medical condition. Always patch test new products. If irritation occurs, discontinue use and consult a dermatologist. Results may vary by individual.

11. GOVERNING LAW
These Terms of Service are governed by the laws of Pakistan. Any disputes shall be resolved under the jurisdiction of Pakistani courts.

12. CONTACT
For any questions regarding these terms:
Email: support@azyleen.com
WhatsApp: +92-324-2443946
Website: azyleen.com