Privacy policy

At Azyleen, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit azyleen.com or make a purchase from us.

INFORMATION WE COLLECT
When you visit our store, we collect:
- Name, email address, phone number, and shipping address when you place an order
- Payment information (processed securely — we never store card details)
- Browser type, IP address, and pages visited (via cookies and analytics)
- Any information you voluntarily provide when contacting us

HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates via SMS/WhatsApp
- Respond to your customer service enquiries
- Send promotional emails or messages (only if you opt in)
- Improve our website and product offerings
- Comply with legal obligations

SHARING YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Courier partners (Leopards, TCS, etc.) solely to deliver your order
- Payment processors to complete transactions
- Analytics providers (Google Analytics) in anonymised form

COOKIES
Our website uses cookies to enhance your browsing experience, remember your cart, and analyse site traffic. You can disable cookies in your browser settings, though this may affect some website functionality.

DATA RETENTION
We retain your personal information for as long as necessary to fulfill orders and comply with legal obligations. You may request deletion of your data at any time.

YOUR RIGHTS
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications at any time

We may update this policy from time to time. Changes will be posted on this page with an updated date.